CloudBridge Calendar Support

Connection and sync help

• iCloud: Use an Apple app-specific password, not your normal Apple Account password. See Apple's app-specific-password instructions. If it has been revoked, create a new one and reconnect in CloudBridge.
• Google: If access expires or is revoked, reconnect Google authorization in CloudBridge and check the destination calendar selection.
• Automatic sync: Check that it is enabled in Settings and that network access is available. Android controls background scheduling; there is no guaranteed exact sync interval.

Manage and delete your data

CloudBridge has no server-side CloudBridge account to delete. These controls manage connections and information on your Android device:

1. Stop future automatic sync: Open CloudBridge Settings and turn off Automatic synchronization before removing connections or data.
2. Disconnect Google in CloudBridge: In Settings, under Google destination, tap Disconnect. This removes the app's selected Google connection and turns off automatic sync for that pair. It does not revoke the Google grant or delete events already in Google Calendar.
3. Remove Google authorization: Open your Google Account third-party connections, choose CloudBridge Calendar and remove its access. Make sure you use the Google account you connected. Google's labels may vary. Reconnecting later requires authorization again.
4. Remove iCloud credentials and configuration: In CloudBridge Settings, under iCloud source, tap Clear connection. This removes the saved Apple identifier and app-specific password, selected source calendar and sync cursor, and turns off automatic sync for that pair. You can also revoke the app-specific password in your Apple Account using Apple's instructions.
5. Reset all local CloudBridge data: Open Android Settings → Apps → CloudBridge Calendar → Storage & cache → Clear storage (or Clear data). Android labels vary. This resets local connections, settings, mappings, history and diagnostics; connection removal alone does not erase all those records.
6. Uninstall: Open Android Settings → Apps → CloudBridge Calendar → Uninstall. Uninstalling normally removes local app data. Clearing storage or uninstalling does not revoke Google authorization or the Apple app-specific password; use the service controls above.

These actions do not delete your iCloud events or copies already stored in Google Calendar. Manage those events in the respective calendar service. Reconnecting and synchronizing later may change CloudBridge-managed Google events under the app's sync rules. Reports you copied, shared or emailed remain with the clipboard, recipient or selected app; for support information held by Steve, contact steve@projelle.com.

Reporting a problem

A few details can help identify what happened:

• Your CloudBridge version and Android version.
• What you were doing, what you expected, and what happened instead.
• Whether the issue happened during setup, preview, manual sync, or automatic sync.
• In the app's Diagnostics screen, you can explicitly copy or share a diagnostic report if support requests it. Review the report before sending.

Email support

Privacy information

See the CloudBridge Calendar Privacy Policy for how the app handles calendar data and optional support messages. You can return to the CloudBridge home page at any time.